Shipping and Returns

All lighting orders are subject to a minimum additional 10% fee for shipping within the continental United States. All over-sized shipments require a per fixture quote.  Sales tax will be added for orders shipped within Minnesota.

If we made a mistake in the manufacture of your lighting fixture, you may return the light fixture to Lightworks after contacting us. Otherwise, ALL CUSTOM-BUILT AND HISTORIC REPRODUCTION LIGHT FIXTURES ARE NON-RETURNABLE. 

Credit will be issued for returned items, less shipping costs, if applicable.  All returns must be made within 30 days of the date of shipping. Returns must be in original condition and include a receipt.  Note that once products are installed, they are not considered to be in original condition.  You must ship prepaid in order for us to accept a return of an item. We do not refund shipping costs, unless we made an error in the manufacture of your item.

Authentic antique fixtures can be returned within 7 days for a STORE CREDIT ONLY - NO REFUNDS, There is a 25% restocking fee (based on purchase price) for all returned antique fixtures.  Sales of all altered antique fixtures (lenghtened, shortened, change of finish or otheralterations) ARE FINAL.